Kefi Haus Club

How to earn points?
1. Create an account + 50 points
2. Shop with us + 1 point per $1 spent
3. Celebrate your birthday with us + 100 points
4. Follow up on Instagram + 30 points

How do I redeem rewards?
• To redeem a reward, simply select the reward you want to redeem at check out, you will be given the options base on your current points and membership status.
• If you wish to reserve the reward for another purchase, you can cancel the redemption and proceed with payment.

Do the points get taken away from my points balance when I redeem a reward?
• Yes, as soon as a reward is redeemed, your balance is adjusted.

Can I redeem more than one reward at a time?
• Even if you have enough points to redeem multiple rewards, you can only use one discount code at a time. This is set up to prevent discount stacking.

What will happen if I return my order?
• If you return your order or the sale is canceled, the customers' loyalty points will be automatically deducted from your account.

How are my points calculated when I make a purchase?
• When you make a purchase online, every $1 spent will get you 1 point.

Do note in the following scenarios where points will not be given:
• Shipping cost: points are not given.
• Gift card redemption: points are not given for purchase when using a gift card.
• Coupon discounts: points are excluded for applied coupon discount. e.g 10% off $100 = $90. You get 90 points.

If I am an existing customer, how do I start the program?
• If you are an existing customer or previously checked out as a guest, the next time you log in to your account, you will be able to access the program and start earning right away.

How long do my points/discounts expire?
• All points will expire within 365 days after the latest action you have made to earn the points.